Echo Entertainment Group - Responsible Gambling
Echo Entertainment Group is proud to deliver engaging gambling and entertainment experiences.
Development of long term relationships with our customers by providing enjoyment of our products, games and facilities is critical to operating a sustainable business. Also critical is recognising that some of our customers may have difficulty in managing their gambling behaviour (money and/or time spent gambling).
Echo’s Responsible Gambling program aims to minimise problem gambling while accommodating those who gamble without harming themselves or others. To Provide “best practice” gambling entertainment in a socially responsible manner, and enable customers to make informed decisions about their participation in gambling in consideration of their welfare as well as those of our employees and the wider community.
Echo’s commitment to Responsible Gambling:
Echo’s responsible gambling initiatives have been introduced to foster responsible gambling and encourage the making of informed choices by:
- engaging the community and key stakeholders in decision making about gambling
- encouraging gamblers to play safely without harming themselves or others
- promoting good customer care practices by our staff.
Echo offers a number of responsible gambling initiatives to support our customers, employees and the wider community as follows:
Echo encourages anyone who thinks they may need assistance in controlling their gambling behaviour to call the Gambling Help Line on 1800 858 858. The Gambling Help Line is an independently run, free confidential service that offers support for gamblers and others who may be affected by gambling. It is available 24 hours a day seven days a week. The online service can be accessed at www.gamblinghelponline.org.au.